Privacy Policy
This policy explains how Digi Rain handles personal information through this website, customer accounts, enquiries and orders. It should be read with any privacy notices shown at checkout.
Information collected
Depending on how you use the site, information may include your name, business details, billing and delivery addresses, email address, phone number, account credentials, order and enquiry history, payment transaction details, and technical information such as device, browser, log and cookie data.
How information is used
Information is used to respond to enquiries, create and manage accounts, process and deliver orders, provide support, maintain site security, meet record-keeping obligations and improve the website.
Service providers and disclosure
Information may be shared with service providers where needed to operate the site and fulfil a request, including website hosting, payment processing, fraud prevention, customer support and delivery providers. A provider may process information in Australia or overseas depending on its service and infrastructure. The providers used for a particular transaction may be identified at checkout or in the relevant service notice.
Access, correction and complaints
You may request access to or correction of personal information by contacting Digi Rain through the Contact page. You may also use that page to raise a privacy complaint. We will review the request and respond through the contact details you provide.
Cookies and security
The site may use cookies and similar technologies for essential functions such as account, cart and checkout operation, and for site measurement where enabled. No internet transmission or storage method can be guaranteed completely secure; use a strong, unique password for your account and contact us if you suspect unauthorised access.
This policy must be checked against the actual payment, analytics, hosting and customer-support providers before the production site is launched.